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Refund and Returns Policy

1. Eligibility for Returns

We accept returns only under the following conditions:

  • The item received is damaged or defective
  • The item delivered is incorrect or not as described
  • The item is unused, uninstalled, and in original packaging
  • Return request is made within 1-2 days of delivery

2. Non-Returnable Items

Certain products are not eligible for return, including:

  • Electrical or electronic car components once installed
  • Customized or special-order spare parts
  • Items without original packaging or missing accessories
  • Products damaged due to improper installation or misuse

3. Return Process

To initiate a return, follow these steps:

  • Contact our support team at carsparehub26@gmail.com
  • Provide your order details and reason for return
  • Share images/videos of the defective or incorrect product
  • Wait for return approval from our team
  • Ship the product back to the provided return address (if applicable)

4. Refund Policy

Once your returned item is received and inspected:

  • If approved, refunds will be processed within 5–10 business days
  • Refunds will be issued to the original payment method
  • Shipping charges (if any) are generally non-refundable
  • Partial refunds may be granted if the product is not returned in original condition

5. Replacement Option

In many cases, we may offer a replacement instead of a refund, depending on:

  • Product availability
  • Nature of the issue
  • Customer preference

6. Late or Missing Refunds

If you have not received your refund:

  • Check your bank account again
  • Contact your payment provider (processing delays may occur)
  • If still unresolved, contact us at carsparehub26@gmail.com

7. Shipping Returns

  • Customers may be responsible for return shipping costs unless the item is defective or incorrect
  • We recommend using a trackable shipping service for return items
  • We are not responsible for lost return shipments

8. Order Cancellation

  • Orders can be cancelled before they are shipped
  • Once shipped, cancellation is not possible and return policy will apply

9. Changes to This Policy

Car Spare Hub reserves the right to update or modify this Return & Refund Policy at any time. Updates will be posted on this page.

10. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Car Spare Hub

Email: carsparehub26@gmail.com

Phone: 8285001188