1. Eligibility for Returns
We accept returns only under the following conditions:
- The item received is damaged or defective
- The item delivered is incorrect or not as described
- The item is unused, uninstalled, and in original packaging
- Return request is made within 1-2 days of delivery
2. Non-Returnable Items
Certain products are not eligible for return, including:
- Electrical or electronic car components once installed
- Customized or special-order spare parts
- Items without original packaging or missing accessories
- Products damaged due to improper installation or misuse
3. Return Process
To initiate a return, follow these steps:
- Contact our support team at carsparehub26@gmail.com
- Provide your order details and reason for return
- Share images/videos of the defective or incorrect product
- Wait for return approval from our team
- Ship the product back to the provided return address (if applicable)
4. Refund Policy
Once your returned item is received and inspected:
- If approved, refunds will be processed within 5–10 business days
- Refunds will be issued to the original payment method
- Shipping charges (if any) are generally non-refundable
- Partial refunds may be granted if the product is not returned in original condition
5. Replacement Option
In many cases, we may offer a replacement instead of a refund, depending on:
- Product availability
- Nature of the issue
- Customer preference
6. Late or Missing Refunds
If you have not received your refund:
- Check your bank account again
- Contact your payment provider (processing delays may occur)
- If still unresolved, contact us at carsparehub26@gmail.com
7. Shipping Returns
- Customers may be responsible for return shipping costs unless the item is defective or incorrect
- We recommend using a trackable shipping service for return items
- We are not responsible for lost return shipments
8. Order Cancellation
- Orders can be cancelled before they are shipped
- Once shipped, cancellation is not possible and return policy will apply
9. Changes to This Policy
Car Spare Hub reserves the right to update or modify this Return & Refund Policy at any time. Updates will be posted on this page.
10. Contact Us
If you have any questions regarding returns or refunds, please contact us:
